📍LOCATION: Hampton Court, Office Based
💰SALARY: £30,000 – £35,000 P.A.
🕒HOURS: 9:00am – 5:30pm Monday to Friday
Are you a financial whiz with a passion for customer service and a flair for tech?
Do you love the idea of being part of a tight-knit, dynamic team in a thriving business with an exceptional product? If so, this could be your perfect role!
We’re proud to partner with a well-established, highly respected company in the heart of the beautiful Hampton Court area, currently seeking a multi-talented Accounts/Customer Service Representative who thrives in a varied and fast-paced role. This is an exciting opportunity for someone who enjoys rolling up their sleeves, wearing multiple hats, and being a key player in both the finance function and day-to-day business operations.
📚 Your Key Responsibilities:
This is a dual-function position combining Finance with Customer Service/Technical Administration. You’ll report to the Managing Director, work closely with the Accounts Manager, and liaise with an external accountant.
📞 Customer Service & Technical Administration:
- Be the friendly and knowledgeable point of contact for customers
- Respond to queries by phone and email in a professional and helpful manner
- Manage sales order processing and assist with general sales admin
- Identify and implement customer-facing tech solutions (e.g. WhatsApp chatbots, automated systems) to boost efficiency and productivity
- Support digital transformation efforts with enthusiasm and initiative
💼 Finance & Accounts Support:
- Prepare monthly management reports, VAT returns, and annual accounts
- Maintain ledgers, monitor budgets and spending, and perform variance analysis
- Prepare cash flow forecasts, cost-saving recommendations, and performance reviews
- Oversee invoice processing, prepayments, accruals, reconciliations (GBP/EUR/USD), and payment allocations (Shopify, Amazon, PayPal)
- Perform credit control, manage payroll journals (processed externally), and process staff expenses
- Review vendor agreements and contribute to strategic financial planning
- Use Sage and advanced Excel to maintain high accuracy and financial insight
🧠 Requirements:
- Experience in a similar finance/accounting role
- Strong working knowledge of Sage and advanced Excel
- Excellent organisational skills and self-motivation
- Ability to think creatively and suggest improvements
- Comfortable in a varied role and confident communicating across all levels
- Tech-savvy and excited about implementing smart tools and systems
🤔What’s in it for you?
- Join a supportive, passionate team in a welcoming office environment
- Be part of a company that values innovation, initiative, and collaboration
- Opportunity to grow and shape the finance function of the business
- Direct exposure to decision-makers and real business impact
- A role that’s never boring, every day brings something new!
Polite Notice to Candidates: Thank you for your interest in the position. Please note that, due to the volume of applications we receive, if you do not hear from us within 5 working days, unfortunately your application has not been successful on this occasion.
We appreciate the time and effort you have taken to apply and wish you all the best in your job search.