Your role will be to ensure that all learners who sign up to a course, have an office based main point of contact from day one. You will work with Skills Coaches, employers, and Sector Leads to facilitate and ensure effective communications are in place, and any issues raised or identified are dealt with or escalated to a senior manager in a timely way. The successful candidate will be able to maintain confidentiality in relation to all company information and to comply with Data Protection/GDPR/Cyber Security legislation, provide a high-quality and excellent customer experience, promote, adhere to and comply with arrangements and working practices for the following Equality and Diversity, British Values. Safeguarding, Anti-Bullying and Peer on Peer abuse, communicate effectively, both verbally and in writing, with colleagues and have a flexible work approach. You will enjoy and be able to work as part of a small team , as well as work in an organisation that is undergoing change due to development and growth. An interest or experience in the education sector would be a distinct advantage.
Role could become permanent for the right person.
£22 – 26.000P.A.