Our client is seeking a highly organised and motivated individual who is able to multi task and work within a very busy and environment within a small and friendly team.
You will be responsible for sales order processing, answering calls and dealing with product queries, pricing, discounts and deliveries. You will deal with company emails in a timely manner and you will be responsible for order entry processing and producing invoices, You will deal with sales administration for UK and Ireland through a network of dealers and you will also deal with End Users. CRM experience would be useful as you will be updating and processing the system.
You will assist with after sales service and process estimates and instruct engineers to go ahead with repairs and then you will invoice customers once the work is complete.
You will have knowledge of Word & Excel and previous telephone based customer service experience. You will be literate and numerate and be able to learn new skills and a good memory is vital.
Some knowledge of Excel, and Word is essential. Previous experience of dealing with customer telephone calls essential.